What is Sales Content Management?

August 7, 2023

Sales content management is a critical part of any successful sales strategy. It involves the creation, organization, distribution, and management of customer-facing sales assets. By having an effective way to manage sales content, you can ensure that your sales team has access to the right content at the right time so that they can engage with prospects and manage their deals more effectively. 

What is Sales Content Management software?

Sales Content Management software is designed to streamline the process of organizing and managing sales collateral. It easily lets sales reps search for content that matches their buyer personas so that it’s more personalized. It also allows your team to tag, name, store, distribute, and monitor every piece of content that your sales team uses or interacts with. That way, you can make improvements to the content. 

Benefits of Sales Content Management software

By implementing a sales content management system, you can improve your sales team’s productivity, increase visibility into your content, ensure compliance, and improve alignment between sales and marketing.

Improved productivity

When you use a sales content management software, your sales team will always have instant access to relevant, up-to-date content at their fingertips. They no longer have to ask around and verify what the latest content is. Instead, they can focus on closing their deals. 

Increased visibility 

By having a central hub for all sales content, sales reps can spend more time selling and not waste time searching for the content or recreating the materials from scratch. This ultimately improves the buying experience and increases the likelihood of closing a deal. 

Compliance

With a sales content management system, your sales team doesn’t have to constantly check in with the marketing and enablement teams about where the latest, compliant materials are. Your other teams responsible for building the sales collateral can update and upload it directly in the system so that everyone has access to updated materials that are on brand. 

Improve alignment between sales and marketing

With a central hub for content, both sales and marketing teams can stay on the same page in terms of what content is being developed, what’s being used, and what gaps need to be filled.

The Sales Content Management Process

Sales content management is a process that involves several steps to create, organize, store, manage, distribute, and audit sales content. By following this process and figuring out who is responsible for each step, you can ensure that your sales team is always equipped with the most relevant materials. 

Processes and Workflows

You first need to establish processes and workflows. This involves defining the different stages of the sales cycle and identifying the types of content that are needed at each stage. You can create a content map to help you visualize the different types of content that are needed.

Organizing and Storing Content

Once you’ve identified the content that’s needed, you will then need to organize and store the content in a central hub such as a sales content management software like RoomLink. You will need to categorize and tag the content based on its type, topic, and stage in the sales cycle. 

Managing and Distributing Content

The next step is to manage and distribute the sales content by creating a content library that the sales rep can access. You can create specific folders for specific roles or users. 

Auditing Content

Finally, it’s important to audit your sales content regularly to ensure that it’s still relevant and effective. You can analyze metrics such as engagement rates, visitor rate, read time, and conversion rates to determine which content is most effective at each stage of the sales cycle. 

Types of Sales Content

Here are some of the most common types of sales content that you can include and manage in your content management software:

Sales Collateral

This is any material that is used to support the sales cycle and gives information about your products or services. It can include one-pagers, product-specific information, presentations, case studies, and more.

Pitch Decks

Any presentation that introduces your product or services with a highlight on your key features or benefits can be included to help your sales reps with their buyers.

Case Studies

You can provide in-depth analyses of how your products or services have helped other customers. This can be used to demonstrate the value of your offerings and build trust with potential customers.

E-Books

You can include long-form pieces of content that provide in-depth information about a particular topic. It can be used to educate your prospects and position your brand as a thought leader in your industry. 

Best Practices in Sales Content Management

Conduct a Sales Content Audit

To manage your sales content well, you must first know what you have. You can take inventory of all the sales materials your reps use to sell your product or service by doing a sales content audit. This includes things like pitch decks, case studies, one-pagers, and eBooks. By auditing your content, you can find gaps in your content library, remove outdated materials, and make sure your reps have access to the most current and relevant content.

Align your Content with Your Sales Process

For your sales content to work well, it should match your sales process. That means you need to make content that helps with every step of your sales funnel, from getting leads to finishing deals. This way, your reps can use the right content to talk to potential customers and move them through the sales process.

Provide Sales Coaching and Training

Creating good content is just the first step. To make it work, your salespeople must know how to use it. You can teach them how to do that by providing sales coaching and training. This training should cover how to use your sales content management system, how to modify content for specific prospects, and how to use content to overcome objections.

Use Analytics to Measure Content Performance

To make sure your sales material works, you must check how well it does. Use analytics to follow what is working, what is not, and where you need more material. This way, you can use proof to decide what to change, what to keep, and what to add.

Discover RoomLink’s Sales Content Management Features

Roomlink.io is a digital sales room platform with sales content management features. It’s a game-changer for any business looking to improve their sales processes and drive revenue. It’s a platform that simplifies the buying process, accelerates the sales cycle, and drives engagement with your buyers. You’re able to empower your sales team to create impressive and consistent buyer experiences for prospects, every time. Get started with a free 14 day trial, or to learn more about RoomLink’s Digital Sales Room capabilities, book a demo with us. 

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